WHEN WILL I RECEIVE MY ORDER?
You should receive your order within 3-5 working days. Please note that we don't dispatch on weekends.
WHAT IS YOUR RETURNS POLICY?
We're unable to accept returns for our nut butter, but if you feel that there is something wrong with the nut butter you purchased or it was broken in transit please contact us and we will replace it.
WHAT SHOULD I DO IF I HAVE RECEIVED THE WRONG ORDER?
Please get in touch with us! You can email email@example.com or call 0032 498 82 73 93.
I MADE A MISTAKE, HOW CAN I EDIT MY DETAILS?
If you've made a mistake when entering your details (e.g. forgot to add your street number), send us an email at firstname.lastname@example.org or call 0032 498 82 73 93 and we'll do our best to catch it in time.
WHAT INGREDIENTS DO YOU USE IN YOUR NUT BUTTERS?
Our nut butters are made from 100% organic ingredients, primarily high-quality peanuts sourced from Egypt and high-quality organic almonds and hazelnuts from a small partner Estate in Sicilia, Italy.
Depending on the variety, our nut butters might also include natural additives like organic spices, dark chocolate, coffee, or natural sweeteners like Agave or Maple Syrup.
ARE YOUR PRODUCTS VEGAN AND GLUTEN-FREE?
Yes, all our products are vegan-friendly and gluten-free. We are committed to creating products that everyone can enjoy.
DO YOUR PRODUCTS CONTAIN PALM OIL?
No, our products are completely palm oil-free. We are committed to producing products that are as sustainable and environmentally friendly as possible.
HOW SHOULD I STORE MY NUT BUTTER ONCE OPENED?
Once opened, we recommend storing our nut butters in a cool, dry place. There's no need to refrigerate them, and doing so might even make them harder to spread.
CAN I BUY YOUR PRODUCTS IN ANY PHYSICAL STORES OR JUST ONLINE?
Our products can be found in physical stores across 130+ locations in Belgium, France, Spain, Germany, and the Netherlands.
You can also order our product online as we ship all over Europe.